Mozzaz and CoCENTRIX have teamed up to provide an integrated solution for coordinated care in human and health services. Mozzaz provides the underlying mobile care platform powering the CoCENTRIX CARETILES solution which specializes in secure mobile and cloud applications that promotes consumer engagement in their continuum of care.
The solution has been selected by several organizations including the State of Mississippi Department of Mental Health and the State of Arkansas Department of Human Services as the statewide enterprise solution for coordinated care.
“Our partnership with CoCENTRIX will connect consumers to their care teams enabling the consumer to participate and remain an active stakeholder in designing, monitoring and documenting compliance with their care plan. The breadth of functionality the CoCENTRIXccp platform delivers across coordinated care can now be extended to the consumer through secure mobile technology with the Mozzaz platform.” – Rini Gahir, Vice President of Mozzaz.
Learn more about the integrated solution:
About CoCENTRIX CoCENTRIX is a Health and Human Services Technology company that provides innovative solutions to connect, collaborate and coordinate care and services across and amongst Health and Human Services, Education, Justice & Public Safety, Community Service Providers and the Consumers in which they serve. Today, more than 500 agencies in 42 states are utilizing CoCENTRIX technologies to efficiently and cost-effectively coordinate services, maximize stakeholder’s investments, and improve the health and safety of the populations they serve. Learn more here.
Mozzaz Care™ has been selected by the Arkansas Department of Human Services (ADHS) as a component of the CoCENTRIX Coordinated Care Platform (CoCENTRIXccp) for consumer patient engagement as part of a new statewide transformation to episodic-based care delivery. The full CoCENTRIX press release can be read here.
The solution will facilitate the rebalancing of institutional and community-based services, payment improvement, and to coordinate care across the state of Arkansas include Universal Assessments to optimize financial and clinical services throughout the Department of Human Services and coordinate care amongst Arkansas’ 40,000+ service providers.
The CoCENTRIXccp will automate and support the ADHS’s four divisions – the Division of Aging and Adult Services (DAAS), the Division of Behavioral Health Services (DBHS), the Division of Developmental Disabilities Services (DDS), and the Division of Medical Services’ Office of Long Term Care (DMS/OLTC) – with universal assessments, care planning, collaborative case management, and reporting and analytics to maximize cost-effectiveness and improve the outcomes for the individuals and families they serve.
“Our partnership with CoCENTRIX empowers the ADHS to not only facilitate its payment improvement initiatives, but moreover, we can now ensure we are aligning services with the needs of Arkansans while rewarding high-quality, cost-effective care,” said Tim Lampe, Director of Quality Assurance, ADHS.
The ADHS will leverage the wide range of accessibility options that the CoCENTRIXccp provides. The CoCENTRIXccp with Mozzaz will enable the department to be mobile via peripheral devices such as tablets and smartphones that work in either a connected or disconnected mode to ensure staff have adequate and secure access to consumer information – anytime, anywhere. The ADHS will have access to CoCENTRIX’s patient engagement solution, CARETILES, which is powered by Mozzaz, to allow the consumer to be an active participant in their care.
About the Arkansas Department of Human Services
The Arkansas Department of Human Services (DHS) is Arkansas’ largest state agency, with more than 7,500 employees working to ensure citizens are healthy, safe and enjoying a high quality of life.
The agency’s skilled and passionate staff cares for Arkansans of all ages. Often, that means providing a safety net for our most vulnerable residents. Families or individuals facing difficult times may need assistance to get back on their feet. People needing support will find at least one local DHS office in each of the state’s 75 counties.
Additionally, DHS protects children and the elderly who have been abused or neglected; finds adoptive homes for foster children; funds congregate and home-delivered meals for the elderly; regulates nursing homes and childcare facilities; supports high-quality early childhood education; treats and serves youth in the juvenile justice system; oversees services for blind Arkansans; runs residential facilities for people with developmental disabilities; manages the Arkansas State Hospital and Arkansas Health Center for those with acute behavioral health issues; and supports nonprofit, community and faith-based organizations that depend on volunteers to continue programs vital to our communities.
The agency also works with a system of community mental health care centers to provide mental health services to nearly 74,000 people each year. In all, DHS serves more than 1.2 million Arkansans every year.
Mozzaz Care™ has been selected by the Mississippi Department of Mental Health (DMH) as a component of the CoCENTRIX Coordinated Care Platform (CoCENTRIXccp) for consumer patient engagement to coordinate care across state behavioral health programs as well as its centers and programs dedicated to the care of individuals with intellectual and developmental disabilities (IDD). The full CoCENTRIX press release can be read here.
The CoCENTRIXccp with Mozzaz will be implemented in the following behavioral health programs: South Mississippi State Hospital (Purvis), East Mississippi State Hospital (Meridian), Specialized Treatment Facility (Gulfport), and Central Mississippi Residential Center (Newton). CoCENTRIX currently facilitates the delivery of mental health services for the Mississippi State Hospital in Whitfield and North Mississippi State Hospital in Tupelo and Mozzaz is currently servicing Boswell Regional Center (Magee), Mississippi Adolescent Center (Brookhaven), and the State Hospital.
The solution provides the DMH with the ability to share data across programs; coordinate care and transition individuals into community-based programs; facilitate a central point of access for health records and care plans; standardize interfaces with ancillary systems; centralize back up, security and system access; and improve disaster recovery to ensure business continuity.
According to James Dunaway, Chief Information Officer, MS DMH, the CoCENTRIXccp was a “natural fit.”
“CoCENTRIXccp will allow us to centralize the data for our programs, eliminating duplication of data and eliminating the need for multiple local databases,” said Dunaway. “This means that our programs will have centralized access to the system and the files will be preserved and accessible even in the event of a disaster in the region.”
Through the use of the CoCENTRIXccp, DMH will also be able to provide access to consumers and their families through the use of CARETILES powered by Mozzaz, CoCENTRIX’s mobile “Connected Consumer” applications – allowing them to be active participants in their own care plans.
In a clinical report recently published in the journal Pediatrics, the American Academy of Pediatrics updated its recommendations, which were first released in 2006.
“Global developmental delay and intellectual disability are relatively common pediatric conditions. This report describes the recommended clinical genetics diagnostic approach. The report is based on a review of published reports, most consisting of medium to large case series of diagnostic tests used, and the proportion of those that led to a diagnosis in such patients.”
In general, this report emphasizes advances in genetic testing in recent years that can provide a more precise diagnosis for children with various delays. In cases where a child has been identified as having intellectual disability or global developmental delay, but the cause is unknown, doctors are advised to work with a genetics specialist to conduct chromosomal microarray testing, which can detect genetic abnormalities, and fragile X testing. Metabolic testing should also be considered, the guidance indicates.
It is important to identify the root of a child’s disability, when possible, to provide the most appropriate treatment plan, the report said. What’s more, identifying a precise diagnosis can help families manage expectations, advocate for their child and obtain services and supports, they indicated.
Although a positive step in getting more practitioners on the same page and trying to understand the complex puzzle that underlies a disability, but there is still a lot of work still needed in the identification, “labeling” and actual treatment based on the diagnosis.
OK, yes, I’m a geek when it comes to tech gadgets, but I love pushing the limits when it comes to using tech to help those with complex needs. As a dad to my son with autism, I’m fascinated in the way he thinks and I often wonder how he’s perceiving and processing the world around him with all the sensory inputs that neurotypical brains routinely manage.
We’re living is some exciting times with commercialization of real wearable technology that’s actually smart and usable. The exciting part is how this is opening up new opportunities to interact, learn, and enhance a person’s life who is living with a complex disability.
I came across the amazing work that Dr. Ned Sahin, a neuroscientist and neurotechnology entrepreneur from MIT and Harvard, who has started Brain Power – a company with a mission to “neuro-assisted devices” that can unlock the power of the brain.
I wanted to use my decades of neuroscience training to help people in their daily lives,” says Dr. Sahin, “and with autism there was the biggest chance to do so. I was struck to my heart when a friend told me he says ‘I love you’ to his child each night at bedtime and cries inside hoping against hope his child will someday be able to say it back.”
For example, one could measure when the child looks at the parent (using Glass’s head-motion detector), then catch their attention by redrawing faces as cartoons and prompting with arrows and awarding points for well-timed eye contact. Another will measure bodily signs of sensory overload to predict when a child may melt down — delivering warnings both to the parent (via a phone app) and to the child. The system could even learn from the crowd — e.g. warning ahead of time if a child is somewhere where others were triggered on previous days.
“Our tools are based in brain science from Harvard and MIT,” says Ned, “but they’re practical. They’re like dance steps for a productive social life. For a while, you might be counting your steps, but at least you’re dancing. We want to empower these wonderful children to get out into daily life and dance on through it.”
I look forward to meeting Dr. Sahin and his team one day and eager to utilize Brain-Power’s technology to see if we can make a combined difference.
At the Health 2.0 fall conference that was recently held in Santa Clara California, Kaiser Permanente CEO Bernard Tyson believes three major trends are driving changes in the healthcare system. Those include a shift to holistic, lifelong care; the rise of the patient as an active healthcare consumer; and the decentralization of healthcare.
“Eventually, as we disrupt the healthcare system and as others on the outside get into healthcare, there is no question that the healthcare system is going to evolve from its current state of a ‘fix me’ system, to its future state as a total health system,” Tyson said. He added that most of our system’s spending on a person happens right before death. Creative opportunities lie in ways to “move and shift resources toward maximizing the healthy life years of individuals.”
The second trend arises out of patients becoming more empowered and having more choices around their care. “In most of the industry, coverage is provided by the employer and then the government,” Tyson said. “But as the patient is now paying more and more, they are starting to behave as an active consumer. They’re asking very different questions of the industry now, questions focused on health and maximizing value and volume.”
To illustrate the third trend, Tyson provided some concrete examples of steps Kaiser is taking. He described this trend as “the move from ‘you go to a place for healthcare’ to healthcare being distributed to multiple areas in a person’s life,” and, as an example cited the 14 million e-visits that were done through Kaiser last year.
“In the end, we’re going to end up being able to actually personalize each individual’s care patterns,” he said. “The question of ‘Who am I?’ is going to be a very different question in our future.”
Read more on Mr. Tyson’s keynote here.
I had the opportunity to present at the recent 2nd Annual TVN Conference on “Improving care for the frail elderly” held here in Toronto.
My talk was about how Mozzaz is helping elderly patients and their caregivers using our solution of personalized care plans delivered through mobile technology. Our new solution, Mozzaz Care, supports remote patient care planning and monitoring, data analytics and the ability to deliver daily scheduled activities.
We’ll be sharing more specific details on how we’re helping elderly patients through some of our recent projects:
Genesis Healthcare supporting elderly ALS patients in China
Jacquith Nursing Home long term care for seniors with complex needs
State of Arkansas Department of Human & Health Services
Specific areas that we’re seeing the most use include:
- Augmentative & Alternative Communication (AAC) for those who are having difficulties verbally expressing themselves
- Voice banking for patients losing the ability to speak such as those with ALS
- Remote monitoring and notifications
- Activity schedules such as daily living routines, meals and medication schedules
Thanks to our partners at TVN for inviting us to participate and be a part of the conversation.
Technology Evaluation in the Elderly Network (the Network, or TVN) is a not-for-profit organization supporting multidisciplinary research related to health care tools, technology and interventions for seriously ill elderly patients and their families.
It’s exciting to see how a vision can start to come together with hard work, sweat, commitment and passion! Mozzaz delivers a solution that helps individuals every day. Today we are proud to unveil our new website with our new messaging, branding and Mozzaz Care product line that delivers: “Patient-centric solutions to help individuals with complex healthcare needs live a better quality of life.” In early 2013 we launched TalkingTiles, our first “assistive care” app primarily helping those with a speech or communication disorder express themselves through AAC (augmentative & alternative communication).
Tens of thousands of downloads later and through some amazing success stories, we now launch Mozzaz Care – an app that includes TalkingTiles AND a new Activity Scheduling application all in one.
Key new features include:
• Capturing usage data on every Tile and Page click ie. how often does the individual click on a certain tile or page
• Scheduling visual activities with automatic reminder notifications-ie. reminding the individual to take their medication
• Creating your own observations with questions and answers including: multiple choice, single choice, Yes/No, a rating slider and a text box for typing in notes so you can create and measure tasks related to a specific individual
• A new Mozzaz Care Portal for managing your clients and their accounts
• And a new and improved user interface for a simpler user experience Over the next several weeks we’ll be posting various tips’n’tricks. Also, keep an eye out for our new set of video tutorials that will demonstrate all of these great features and how they’re being used in practice.